Privacy policy
PRIVACY POLICY
This Privacy Policy describes how www.gilijewels.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@gilijewels.com or by mail using the details provided below:
Gili Jewels
98 Cuttermill Road, Suite 211N
Great Neck Plaza NY 11021
United States
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order information
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about targeted advertising, you can visit the NAI educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
GOOGLE: https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Email and SMS Marketing
When you provide your email address or phone number on our Site, at checkout, or through any signup form, you may choose to receive marketing communications from us. These communications may include promotional emails, product launches, special offers, abandoned cart reminders, and text message updates.
By subscribing, you consent to receive marketing emails and/or SMS messages from Gili Jewels. Consent to SMS messages is not a condition of purchase. Message and data rates may apply.
You may unsubscribe from email marketing at any time by clicking the “Unsubscribe” link included in any of our emails. To opt out of SMS marketing, you may reply STOP to any of our text messages. You may also contact us at support@gilijewels.com to request removal from our marketing lists.
We may use third-party platforms such as Shopify Email, Klaviyo, and similar services to manage and deliver our email and SMS communications. These providers process your information on our behalf in accordance with their own privacy policies.
Even if you unsubscribe from marketing communications, you may still receive non-marketing messages related to your transactions with us, such as order confirmations, shipping updates, or customer-service correspondence.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Your rights
(Your original “Your Rights” section stays exactly as written.)
Cookies
(Your original cookie list and explanation stay exactly as written.)
Cookie Policy and Tracking Technologies
Cookies are small text files placed on your device when you visit our Site. We use cookies to improve your browsing experience, remember your preferences, support security, analyze site traffic, and deliver personalized advertising.
We use the following categories of cookies:
Essential Cookies: Required for checkout, cart functionality, customer login, and site security.
Analytics Cookies: Used to understand visitor behavior. Examples include Google Analytics and Shopify Analytics.
Marketing Cookies: Used by advertising platforms such as Meta, Google Ads, Bing Ads, and Klaviyo to deliver relevant ads.
Preference Cookies: Store information such as language and region to improve user experience.
We use the Avada Cookie Consent tool to display cookie notices and allow you to manage your cookie preferences. Cookies may be managed or disabled through your browser settings or through the Avada banner.
You may also opt out of certain advertising cookies through the following:
Digital Advertising Alliance: https://optout.aboutads.info
Network Advertising Initiative: https://www.networkadvertising.org/choices
Region-specific privacy pages can be found at:
APPI: https://www.gilijewels.com/pages/appi-privacy-policy
LGPD: https://www.gilijewels.com/pages/lgpd-privacy-policy
GDPR: https://www.gilijewels.com/pages/gdpr-privacy-policy
PIPEDA: https://www.gilijewels.com/pages/pipeda-privacy-policy
CCPA: https://www.gilijewels.com/pages/ccpa-privacy-policy
This Cookie section may be updated periodically to reflect changes in technology, legal requirements, or our business practices.
Do Not Track
Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
If you have concerns about our privacy practices, you may contact us using the details provided under “Contact” above.